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We Value Your Trust!
We value your trust and thus make every effort to make your shopping experience at Smart-FX secure and enjoyable. Smart-FX employs highest security standards at all times to ensure the protection of all your personal data from unauthorised access or use.
Collection, Usage and Processing of Personal Data
In order to process your order in a fast and reliable way, Smart-FX collects personal data and provides it to the shipping company delivering the product to your door. If you have lost your documents, please contact our Customer Care Department. We'll be glad to send you a copy of your order. Smart-FX will not hand any of your personal data over to unauthorised third parties that are not part of Smart-FX. As a user, you may give us the permission to send you information on new products or advertising material from time to time via mail or email. In order to allow us to send you the aforementioned marketing information, please subscribe to our newsletter when registering as a new customer.
Security Standards You Can Trust
When transferring your personal data, Smart-FX uses the so-called Secure Socket Layer security system (SSL) in combination with a 128 bit encryption. The technology offers a maximum of security. All payment methods offered by Smart-FX are being protected by PayPal and Global Payments security standard.
Feel Safe - Buy at Smart-FX
Our software encrypts all personal data (for example your name, address, bank information or credit card number) provided by you into a special code that cannot be read by unauthorised third parties. That means that if you enter your personal data at Smart-FX, it will be sent to our server in the form of a digital code and unauthorised people cannot read it.
For the reason of improving Smart-FX's online service, the commonly-named system of 'Cookies' are used. Cookies are alphanumeric codes of identification that are transferred onto your computer's hard disk by your web browser. Cookies are used by almost every online shop. During your shopping session at Smart-FX, we transfer a permanent cookie onto your hard drive. This allows our systems to save the shopping cart while you are shopping with us. Please be advised that permanent cookies are mandatory for shopping at Smart-FX. We assure you that no other information will be stored in our systems. If the usage of cookies is deactivated in your web browser, you should activate it prior to ordering a product from Smart-FX.
If you want to prevent cookies from being stored on your computer, you can change the settings in your browser to ask for your permission every time a cookie tries to access your computer. If you would like to accept Smart-FX cookies but block our partners' cookies, you can set your browser to block third party cookies.
To ensure the tailored design and optimum performance of this website, solutions and technologies we use Bluehost (www.bluehost.com) not only collect and store anonymised data, but also utilise this data to compile usage profiles by means of pseudonyms. Cookies can be used for this purpose which make it possible for an Internet browser to be recognised. Without the express consent of a visitor, however, usage profiles will not be stored together with data pertaining to the pseudonymous visitor. IP addresses, in particular, are rendered indecipherable immediately after receipt, which makes it impossible to match a usage profile with an IP address.
Personal Data Stored by Smart-FX
You can view your personal data stored by Smart-FX anytime. Just log into your Smart-FX account using your email address and password and proceed to the "My Account" section. There you can view, edit and delete your personal data. If you have lost your password, please click on the My Account button on the Smart-FX homet page, followed by clicking "Forgot Password". Follow the directions, and you should receive your password within a few seconds.
Your right of Information
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail at firstname.lastname@example.org, or Smart-FX, 1 Wesley Road, Saltash, Cornwall, PL12 6AS, UK